Terms & Conditions

1) Definitions

  • “Website”: store.omahaev.com
  • “Company”, “we”, “us”, “our”: Omaha (operated by the website owner)
  • “Customer”, “you”, “your”: Any person purchasing from the Website
  • “Products”: EV spare parts and related goods listed on the Website
  • “Courier/Carrier”: Third-party logistics provider

2) Acceptance of Terms

By accessing this Website or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use the Website.

3) Product Information

We try to ensure all product details, images, and pricing are accurate. However:

  • Minor variations may occur
  • Availability can change without notice
  • Errors may be corrected at any time

4) Pricing & Taxes

  • All prices are listed in INR (₹)
  • Prices may exclude GST unless stated
  • Additional charges like shipping may apply at checkout
  • We reserve the right to correct pricing errors and cancel affected orders

5) Orders & Acceptance

  • Your order is an offer to purchase
  • We may accept or reject any order
  • Orders may be cancelled due to stock issues, errors, or suspected fraud

6) Payment Terms

  • Orders must be paid in full before dispatch
  • Payment is considered complete only after it is received in our account
  • Accepted payment methods may include UPI, debit/credit cards, net banking, or bank transfer
  • Any transaction failure or delay from bank/payment provider is not our responsibility

7) Shipping & Delivery

  • Orders are shipped via third-party courier services
  • Delivery timelines are estimates and not guaranteed
  • Once shipped, the risk of loss or delay is with the courier

8) Returns & Refunds

  • Returns are only accepted for:
    • Wrong product delivered
    • Damaged product (if reported correctly)
  • To request a return:
    • Report within 24 hours of delivery
    • Provide photos or video proof
  • Products must be unused and in original packaging
  • Refund/replacement is processed after verification

9) Damage or Loss in Transit

  • We are not responsible for delays, damage, or loss caused by courier services
  • Customers must coordinate with courier if required

10) Warranty Disclaimer

  • Products are sold “as-is”
  • No warranty is provided unless explicitly mentioned
  • Compatibility and usage responsibility lies with the customer

11) User Responsibilities

You agree to:

  • Provide accurate information
  • Not misuse the Website
  • Not engage in fraudulent activities

12) Intellectual Property

All content on this Website (images, text, logos) belongs to Omaha and cannot be used without permission.

13) Limitation of Liability

We are not liable for:

  • Indirect or consequential damages
  • Loss of profit, data, or business
  • Any amount exceeding the product value purchased

14) Third-Party Services

We use third-party services (payment gateways, couriers). We are not responsible for their actions or issues.

15) Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of appropriate courts in India.

16) Changes to Terms

We may update these Terms at any time. Continued use of the Website means you accept the updated Terms.

17) Contact

For any queries: